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Return Policy
Our merchandise is sold with a 100% MONEY BACK GUARANTEE. If something does not meet your expectations or is not the right size, please call, FAX, or email us within FIVE (5) days of receipt of goods. We will issue a return authorization number for return of goods. We do not accept merchandise that has been damaged, except during shipment or that has been worn. We will gladly replace, refund or credit your account, no questions asked, when we receive the merchandise with the return authorization included. We do not refund freight charges. We sell only first quality goods.
Shipping and Handling
We offer priority shipping and handling through the United State Postal Service (USPS), which takes 2 to 3 days. If an item is temporarily out of stock you will be notified by email and asked if you want to have the rest of the order shipped or wait for the backordered item to become available. If you do not receive your order in the time specified, please contact us and we will track the order for you.
Sorry, we do not offer COD shipments.
Shipping and handling fees will be charged according to the dollar value of your order as follows, excluding any taxes:
Shipping Rates in Continental United States
United States Postal Service (USPS) Priority
Orders up to $15.00 - $6.00 packaging, shipping and handling
Orders from $16.00 to $30.00 - $7.00 packaging, shipping and handling
Orders from $31.00 to $50.00 - $10.00 packaging, shipping and handling
Orders from $51.00 to $75.00 - $12.00 packaging, shipping and handling
Orders from $76.00 to $100.00 - $13.00 packaging, shipping and handling
Orders from $101.00 to $150.00 - $15.00 packaging, shipping and handling
Orders from $151.00 to $200.00 - $17.00 packaging, shipping and handling
Orders from $201.00 and up - $19.00 packaging, shipping and handling
When a shipment is extremely lightweight, we will reduce the shipping charge. When it is extremely heavy, we will notify you regarding any increase.
Payment Terms
We accept Visa, MasterCard, American Express, Discover, Money Orders and Personal checks, made out to Oceana Fashions, the parent company. When a personal check is used the merchandise will be shipped after the check has cleared jour bank, usually within 3 business days.
Your Visa, MasterCard, American Express, or Discover bill will show Oceana Fashions as the payee. Oceana Fashions is the parent company of RedHat Fashions4U.com
Insurance
All packages are automatically insured for their full value. In case of receipt of damaged shipment, or if any package is missing, please file a claim with the carrier and notify us so that we may follow up.
Refused Shipment
A 20% restocking charge, plus the freight charge, will be levied and billed by us on any unclaimed or refused shipment.
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